Webform Issue – hCAPTCHA Functionality Restored
Hello System and Site Admins,
We have identified the root cause of the issue related to our webforms and hCAPTCHA which prevented visitors from submitting forms successfully. We have implemented a fix that is being deployed to all impacted sites over the next couple of hours. A final email will be sent once the deployment is complete and has reached all live sites.
The source of the issue was identified after connecting with the hCAPTCHA engineering team who informed us of a recent change to their API that broke our existing implementation. This change was not communicated to Digital Deployment and therefore the hCAPTCHA feature began failing and required an emergency fix to be compatible with their changes.
We understand how important webforms are to your organization and we are terribly sorry for the inconvenience this caused. We appreciate your patience and understanding while we worked on a resolution ensuring the fix is tested and deployed properly to all our customers.
If you have any questions or would like to learn more, please email us at firstname.lastname@example.org.
Lead Customer Success Manager